FAQs
The questions we get asked most — on pricing, insurance, timings and how we work.
Good To Know
Straight answers
Are quotes really free?+
Yes. We'll price the job by phone, from photos, or with a visit — and there's no charge or obligation either way.
How do you charge?+
Most jobs are quoted at a fixed price so you know the cost up front. For a list of small jobs, half-day and full-day rates are usually better value.
Are you insured?+
We carry full public liability insurance on every job, domestic and commercial. Certificates are available on request.
Do you guarantee your work?+
We do. If something isn't right with work we've carried out, we come back and put it right.
How quickly can you start?+
Small repairs are often within a few days. Larger projects like kitchens and bathrooms are typically booked two to four weeks ahead.
Do you work with landlords and letting agents?+
Regularly. We handle tenant repairs, void turnarounds and planned maintenance, and can invoice per property.
Will you clean up afterwards?+
Always. Dust sheets go down before we start, and we remove all waste and leave the area swept.
Can you do several different jobs in one visit?+
That's exactly what we're built for. Send us the list and we'll work through as much as the booking allows.
Do you supply materials?+
We can supply everything and include it in the quote, or fit materials you've bought yourself.
What payment methods do you take?+
Bank transfer or card on completion. Larger projects may be staged with a materials deposit.
